Join a team at the heart of the global economy! The Department for Business, Innovation, Science and Trade (BIST) and Inspire People are partnering together to bring you an exciting opportunity for a Senior Site Reliability Engineer (with either strong Python skills or other language backgrounds who can demonstrate the ability to learn Python quickly), to join a team that ensures BIST’s digital services work as users expect, working with development teams giving them the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CD/CI pipelines. £63,824 to £83,778 (including allowances) plus excellent Civil Service benefits and pension. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington. Birmingham, Salford, Edinburgh or Belfast.
If you would like to find out more about the role, the SRE team and what it’s like to work at BIST, we are holding a Hiring Manager Q&A session for this role where you can virtually ‘meet the team’ on Tuesday 8th September at 12:30pm.
Please click the following link to book your virtual spot:
About BIST
The Department for Business, Innovation, Science and Trade (BIST) helps businesses invest, innovate, export and grow across the UK. Digital, Data and Technology (DDaT) helps deliver this by designing, building and running the services, platforms and technology that businesses and colleagues rely on every day.
Our teams work on a wide range of services and technologies, including:
- digital services that help businesses access government support, guidance and opportunities
- data and AI products that support decision making and enable innovation
- internal tools and services that help colleagues work more effectively
- secure technology and platforms that support critical government services
- cyber security services that protect systems, data and users
By joining DDaT, you’ll work on services used by businesses, colleagues and citizens across the UK. You’ll be part of multidisciplinary teams focused on improving services, solving complex problems and delivering better outcomes for users.
We are committed to creating an inclusive and supportive workplace. In recognition of this, we were named Best Public Sector Employer at the Women in Tech Employer Awards 2025!
About the role
As a Senior Site Reliability Engineer (DevOps), you will play a key role in designing, building and running reliable, scalable and secure platform services that underpin critical BIST digital products. Working in multidisciplinary, agile teams, you’ll help ensure development teams have the tools and support they need, from observability and monitoring through to CI/CD pipelines so services are resilient, performant and centred around user needs. You’ll champion good engineering practices, helping teams use data and insight to continuously improve how services are delivered and operated.
This is a hands-on role where you’ll spend much of your time building and improving platform capabilities directly. You’ll work closely with product managers, architects and engineers to improve reliability and reduce operational burden, while also supporting and mentoring others across the engineering community. You’ll contribute to building and scaling our global platform, support live services through an on-call rota, and play an active role in initiatives such as enhancing observability and streamlining deployment processes to improve service quality and delivery outcomes.
Main responsibilities
You will:
- Build and maintain shared service products enabling developers to be more efficient.
- Write clean, maintainable and well-tested code to support platform and tooling development.
- Work closely with development teams to provide and improve platform tooling, including monitoring, logging, metrics, dashboards and CI/CD pipelines.
- Build, maintain and improve reliable, secure and scalable cloud-based infrastructure using infrastructure-as-code approaches.
- Support teams to adopt SRE practices, including Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets.
- Contribute to observability across services, helping teams better understand performance, reliability and user impact.
- Develop and improve CI/CD pipelines to enable safe, frequent and low-risk delivery of changes.
- Collaborate with product, delivery and architecture colleagues to ensure platform services meet user and business needs.
- Support live service operations, including incident response, troubleshooting and problem management, with a focus on learning and continuous improvement.
- Share knowledge and provide coaching and mentoring to colleagues, contributing to a supportive and inclusive engineering community.
- Contribute to improving security, resilience and compliance practices within the platform.
What tech will you be using?
- Python and Django framework
- PostgreSQL as a service (Amazon RDS)
- Redis/Elasticache
- AWS and Azure
- GitHub Actions and AWS CodePipelines/CodeBuild
- Terraform
- Docker, Elastic Container Service (ECS) and Elastic Container Registry (ECR)
- ElasticSearch/OpenSearch
- Datadog and Logstash
Essential Skills:
- Experience writing clean, maintainable code in at least one programming language.
- Experience designing, operating and improving distributed systems, with a focus on reliability, performance and user impact.
- Experience of building applications hosted in a containerised environment.
- Knowledge of Linux/Unix fundamentals and TCP/IP networking.
- Strong communication skills, with the ability to build effective working relationships with both technical and non-technical stakeholders
How we interview
At the interview stage for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. A role-specific list of these can be found below.
The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against capabilities which are outlined under DevOps engineer within the DDaT framework which can be found here. As part of this process, you will be asked to complete a technical problem-solving exercise during your interview. Further details will be provided following sift.
Technical Skills
- Availability and capacity management
- Development process optimisations
- Information security
- Modern standards approach
- Programming and build (software engineering)
- Prototyping (with MVP and POC)
- Systems integration
- User focus
Behaviours
- Communicating and Influencing
- Developing Self and Others
How we Offer
Offers will be made in merit order based on location preferences. If you pass the bar at interview but are not the highest scoring you will be held on a 12-month reserve list in case a role becomes available. If you are judged a near miss at interview, you may be offered a post at the grade below the one you applied for.
This role requires SC clearance. BIST’s requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years. Failure to meet this requirement will result in your application being rejected and your offer will be withdrawn.
Checks will also be made against:
- departmental or company records (personnel files, staff reports, sick leave reports and security records)
- UK criminal records covering both spent and unspent criminal records
- your credit and financial history with a credit reference agency
- security services record
- location details
Benefits
If you join BIST, you will get:
- learning and development tailored to your role
- a flexible, hybrid working environment with options like condensed hours
- a culture encouraging inclusion and diversity
- a Civil Service pension with an average employer contribution of 28.97%
- annual leave starting at 25 days rising to 30 days with service
- three paid volunteering days a year
- an employee benefits programme including cycle to work
More about BIST
This role can only be worked from within the UK, not overseas. If you are based in London, you will receive London weighting. BIST employees work in a hybrid pattern, spending 2-3 days a week (pro rata) in the office on average. Travel to your primary office location will not be paid for by BIST, but costs for travel to an office which is not your main location will be covered.
You can find out more about our office locations, how we calculate salaries, our diversity statement and reasonable adjustments, the Recruitment Principles, the Civil Service code and our complaints procedure on our website.
Find out more about life at BIST, our benefits and meet the team by watching our video or reading our blog!
If you are a DevOps Engineer, Site Reliability Engineer or Linux/Unix Systems Administrator looking to enhance your career and make a difference across an expanding function, then apply today or contact Keesha Paulsen at Inspire People in complete confidence for further information.
Contact point for applicants
Job contact :
- Name :Andrew Medhurst (Inspire People)
- Email: andrew@inspirepeople.net
Recruitment team
- Email:ddat.recruitment@businessandtrade.gov.uk
Further information
To view the Job Advert on Civil Service Jobs click here: https://tinyurl.com/54t8p8ht